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2nd Telecom Fraud & Revenue Assurance

Forum Africa

18th & 19th May 2023

Maslow Sandton, Johannesburg, South Africa

About The Event

Many more industries are undergoing various forms of digital transformation, post-COVID, that make them to be critically dependent on communication service providers for their basic operations. This calls for an increasing need for Communication service providers to deliver top notch services characterized with zero customer impact within the industry that is highly dynamic and competitive. To achieve this, telecom risk, assurance and fraud professionals must provide the effective leadership aimed at risk optimization & minimization, revenue maximization, and business insights.

As telcos evolve in technologies and transform from service providers to technology companies to support the digitalized world, the industry requires innovations to effectively address the existing and new risk trends and transformations. Telecom Fraud and  Revenue Assurance Forum Africa focuses on current trends and latest topical issues in the industry and provide you a great opportunity to address top digital transformational issues from the perspectives of risk and assurance from the top players in the African continent.

Key Themes

Revenue assurance, Fraud Management, Cybersecurity, 5G Technology, Machine Learning & Artificial Intelligence (ML / AI), Mobile Money, Privacy, Blockchain Technology, Data Science, Finance & Reporting Assurance, Test Call Generator, Compliance, Enterprise Audit.

Key Highlights/Sessions

  • World Digital Transformation: New Challenging Trends for Telcos
  • DevelopingThe Next Generation of RAFM Professionals in a Digitalized World
  • Combating fraud in VoIP Network: Cybersecurity Perspectives
  • The evolving risks of telcos serving as payment service banks
  • Assurance of 5G: RAFM Perspectives
  • Combating Digital money fraud
  • Blockchain technology as a tool in Revenue Assurance
  • Combating Data Bypass fraud and OTT Bypass
  • Future of RA: Man (and Woman) Vs. Machine
  • Thinking Revenue Assurance & Fraud Governance? Why not?
  • Telecom fraud detection with big data analytics 


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Event Speakers


Mphumzeni Lukhele
Zjaen Coetzee
Yolanda Pillay
Malebu Makgalemela
Oliver Magabane
Esther Wachenje
Boaz Owiredu
Msimisi Fakudze
Linda Christine
Lungile Makhathini
Tommy Lindhagen
Simile Kodlana Ndlovu, CFE
Adv Jacqueline Fick
Faaez Burney
Adv Thokozani Mvelase


Panel Session Sponsor

Associate Sponsor

Past Sponsors

Event Speakers

Previous Speakers

Dr. Eman kamel

Revenue Assurance GM
Telecom Egypt

Sami Said

Chief Security Officer
Tunisie Telecom

Kusum Liyanage

Head of RAFM
Cable & Wireless Seychelles

Oliver Magabane

Senior Risk & Compliance Manager

Dmitry Sumin

Head of Products
AB Handshake

Darius Chacon

Senior Manager : Fraud & Investigation
MTN Benin

Linda Christine

Manager: Revenue Assurance
Telkom Kenya

Rethabile Tlali

Revenue Assurance Specialist
Econet Telecom Lesotho

Dipo Adewumi


Former RAFM Head
Vodafone Zambia

Bernard Munyaradzi Chadenga

Head of Cyber & Information Security
rain South Africa

Chukwunonso Okoro


Investigations Consultant
TCM Group London

Janine van Niekerk


Owner Risk2Innov8

Irene Njoroge

Cyber Security Specialist & Co-founder
Gadiness Ltd

Nishanth Sudhakara Shetty

                 Senior Director-Business Consulting                 Subex

Dave Estes

Principal Solutions Engineer

25th & 26th April 2023

Schedule at a Glance

(Tentative – Subject to Change)

09:30 - 09:45 AM ##

Opening Remarks

Opening Remarks

Opening Remarks

09:45 - 10:15 ##

Panel: Global Telecom Fraud and Key Challenges



10:15 - 10:45 ##

Keynote : Transforming risk for telecommunications



10:45 - 11:15 ##

Validation of different call events to enhance fraud detection



11:15 - 11:45 ##

Networking Break



11:45 - 12:45 ##

Expert Panel: Combating Voice Fraud



12:45 - 13:15 ##

Adopting an AI-First Approach For Fraud Management



13:15 - 14:15 ##

Lunch Break

Lunch Break

Lunch Break

14:15 - 14:45 ##

Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud



14:45 - 15:15 ##

How Embracing ESG Risk Management Practices Translate to Value-Enhancement for the Business

Big Data Analytics Fraud detection

Big Data Analytics Fraud detection

15:15 - 15:45 ##

Networking Break

Networking Break

Networking Break

15:45 : 16: 45 ##

Panel: Cybersecurity and risk management in the 5G era.

Panel: Major Trends in Telco Fraud

Panel: Major Trends in Telco Fraud

16:45 - 17:00 ##

Closing Remarks

Closing Remarks

Closing Remarks

17:00 - 18:00 ##

Speed Networking

Networking Cocktail Reception

Networking Cocktail Reception

What Our Past Telco Attendees Are Saying

Linda Christine Manager: Revenue Assurance
Telkom Kenya

The event was well planned and quite rich in content. I learnt a ton from my international colleagues and had a great opportunity to network. I definitely recommend an RAFM professional to attend future similar events organized by Fextons.

Tim Deluca Smith Head of Global Marketing, WDS, A Xerox Company

Great representation from mobile operators with more than a dozen countries represented, Strong Attendance, Varied Audience, Good facilities.

Jimmy Jamal Head of Operations, SimbaNet Tanzania

Found the forum enlightening, delivering different innovative ways of improving Customer loyalty and churn mitigations using big data analysis.

Charles Ndlouv Head of Marketing & Sales, SPTC Swaziland (Eswatini)

The event was well organised with knowledgeable speakers

    Time is Ticking!

    Discover Event Ticket Price

    Explore Pricing Policies

    Single day pass


    • One catered lunch
    • Afternoon snacks
    • Fun swag
    • Entrance Afterparty

    All day pass


    • Fun swag
    • Afternoon snacks
    • One catered lunch
    • Entrance Afterparty

    All day pass


    • Unlimited Entrance
    • Afternoon snacks
    • One catered lunch
    • Fun swag

    NB: Price is in US dollars. Price displayed excludes sales tax.

    Who Must Attend

    VPs/Directors/Managers/Specialists of leading operators from across Europe, Asia and The Middle East, in areas such as:

    • Fraud Management
    • Revenue Assurance
    • Security
    • Fraud Prevention
    • Credit Risk
    • Margin Assurance
    • Risk Management
    • Finance
    • Fraud Directors
    • Risk Management Director
    • Revenue Assurance Director
    • Head of Fraud Management
    • Head of Fraud Prevention
    • Head of Revenue Assurance
    • Head of Fraud and Revenue Assurance
    • Head of Operational Risk
    • Head of Billing
    • Fraud and Revenue Assurance Manager
    • Revenue Assurance Manager
    • Billing Assurance Manager
    • Finance Process Manager
    • FMS Manager
    • Fraud Analyst
    • Information Security Advisor
    • Corporate Legal Affairs Manage

    Attend and Join 200+ Telecom Executives from across MEA & Europe.

    Be a Sponsor

    Highlight your brand

    You want to improve your brand positioning and reach new markets? We offer a range of attractive sponsorship opportunities to increase brand awareness!

    Promote your products

    You have new and exciting products you would like to introduce to your customers? We will help you promote those products through targeted advertising!

    Tailor-made solutions

    You want a sponsorship opportunity that suits your needs? We can offer you customised solutions that help you promote your products and services the best way possible!


    News and Blogs

    Latest in Telecom

    Telecom industry seeks spectrum at reasonable prices, rationalisation of taxes

    Telecom industry seeks spectrum at

    VIL Managing Director and CEO Ravinder Takkar while speaking at India Mobile

    A spotlight on risk in the telecommunications sector

    A spotlight on risk in

    A spotlight on risk in the telecommunications sector A reliable, stable and

    Will mobile security threats grow in 2022 (and can anything be done about that)

    Will mobile security threats grow

    Mobile security is on top of everyone’s mind and for good reason

    Mobile security is on top of everyone’s mind and for good reason

    A reliable, stable and secure telco network is key not only to the economic health of a nation,

    VIL Managing Director and CEO Ravinder Takkar while speaking at India Mobile Congress said recent reforms announced by the government

    How to reach

    Direction to the Venue


    Hollywood Banquet Hall


    5214 Sunset Blvd, Los Angeles
    CA 90027, United States

    Let’s do it hurry

    Haven’t Booked Your Seat Yet?